The founders of ESET wrote their first application to detect a specific virus in 1987 and have since grown their company into a global security company with more than 700 employees. We tested the Windows version. However, ESET also offers mobile and Mac internet security versions.
ESET Smart Security is a complete suite. It provides parental controls, a personal firewall, virus and spyware protection, rootkit detection and removal, spam filters, game modes and device scanning. Although a long list of features is impressive, ESET does not receive the highest scores from independent test labs.
In terms of what ESET can protect your PC from, it includes an exhaustive list of abilities that includes the ability to detect viruses, spyware, adware, spam, rootkits, keyloggers, phishers, Trojans, browser hijackers and most anything else hackers continually release every second of the day. To combat these emergent threats, ESET employs ThreatSense technology and cloud-based reputation technology.
The parental control tools can manage 20 or more predefined website categories such as adult, games, gambling, shopping, criminal activities and proxies. You can also block or allow specific websites and regulate how much time your child spends online.
To facilitate uninterrupted game playing and streaming there is a game mode. When game mode is active it will suspend system notifications and pause scans. To protect from malware that infects via non-internet sources, it scans drives and discs and it can block by device type.
ESET provides extensive online support through articles, educational videos, support news, a user forum, quick guides and user guides, and updates. It is a bit difficult to find ESET's support phone numbers and email address online. They route you through their online support before releasing direct contact information. They also do not provide live chat support. We eventually discovered their phone number and support hours through the site map. For up-to-date product information and industry news, you can follow ESET on Twitter, Facebook and YouTube.
The feature list is excellent. In addition to antimalware, ESET Smart Security has a firewall, spam filters and a personal firewall. It also has parental control features that are really useful and designed with thought and care. ESET is highly usable in that it will not bog down computer resources. It is also very good at protecting against known and unknown malware. However, according to AV-Test labs, ESET cannot compete at the head of the class when it comes to repairing a computer that is already infected.
ESET is a veteran internet security provider with an impressive list of industry awards and certificates that prove their ability to evolve and react to emergent cyber threats.
ESET is not the best at removing malware once it has already lodged in a PC system.
Although ESET Smart Security is good at malware detection, they could improve their ability to remove malware.