TopTenREVIEWS - Bronze Award - Awarded for excellence in design, usability and feature set

Norton 360, the TopTenREVIEWS Bronze Award winner, is a premium internet security suite with flexible, mobile parental controls that help you protect your children while using a PC, Android phone, iPhone or iPad. Children need to go online to research homework topics, interact with friends and access news and entertainment. In fact, most kids will complain that the "computer is broken" if they cannot get online. Symantec understands the desire for kids to go online and the need for parents to keep their kids as safe as possible. Norton's parental controls can be fine-tuned to allow your children to access only approved websites when you allow it. Should you need to adjust your kids' schedules or change their permissions, you can do it via mobile device even if you are not home.

Performance
Compare
8.3/10
Bitdefender Total Security
Kaspersky PURE Total Security
Norton 360
Trend Micro Titanium Maximum Security
G Data TotalSecurity
Webroot Secure Anywhere Complete
Panda Global Protection
McAfee Total Protection
Norman Security Suite Pro
ZoneAlarm Extreme Security
9.4
8.3
8.3
8.1
8.1
6.9
6.7
6.1
6.1
4.4

Norton scores consistently high alongside a short list of elite performers in third-party testing at AV-Test, an independent security software testing lab. Another aspect to protection is what avenues of potential malware access the security suite can lock down. Norton 360 covers all attack vectors. It has a two-way configurable firewall and file sharing protection. It also keeps social media and chat conversations safe. It scans USB drives and controls network access. It monitors your children to make sure they do not download files or alter applications.

Premium Features
Compare
9.9/10
Bitdefender Total Security
Kaspersky PURE Total Security
Norton 360
Trend Micro Titanium Maximum Security
G Data TotalSecurity
Webroot Secure Anywhere Complete
Panda Global Protection
McAfee Total Protection
Norman Security Suite Pro
ZoneAlarm Extreme Security
10
10
9.9
10
6.3
10
7.5
9.5
2.5
7.5

This security suite is a premier product and includes premium features. With Norton 360, you can configure up to 2GB of selected files to automatically update online so you never have to worry about your images or documents being lost should your computer crash or be stolen. The backup tools can also perform scheduled backups to other locations such as an external hard drive. This security software includes a password manager. A password manager can help you create and securely save complex passwords and it enters them into websites automatically out of the reach of keyloggers.

Norton 360 includes simple tools for keeping your PC running smoothly with little effort on your part. It can completely erase deleted files, clean the registry, manage startup applications and erase internet files. It will also monitor your CPU activity and alert you when an application is bogging down your system. To get a quick overview you can run a diagnostic report that will check your security, operating system, resource utilization, startup programs, installed programs, hardware, network, restore points and running processes. With this report, you can decide on changes that you may want to make to improve system performance.

Identity protection tools restrict selected information from being shared online, in an email or through an instant messaging conversation. Using Norton you can create a list of information that you do not want distributed, such as full name, address, phone numbers, credit card numbers and social security numbers. The identity protection filters can also stop other users of your computer, such as your children, from sharing the restricted information.

Standard Features
Compare
9.9/10
Bitdefender Total Security
Kaspersky PURE Total Security
Norton 360
Trend Micro Titanium Maximum Security
G Data TotalSecurity
Webroot Secure Anywhere Complete
Panda Global Protection
McAfee Total Protection
Norman Security Suite Pro
ZoneAlarm Extreme Security
10
10
9.9
7.5
7.5
7.5
10
9.4
5
7.5

Norton 360 includes all standard security suite features. It can run custom scheduled scans, provide safe browsing, warn you about suspicious websites, control applications and reboot your PC. It also includes powerful parental controls for your PC and mobile devices. There are full screen and laptop modes, which can restrict or pause scans until resource usage is lower. This software provides safe search, which will rate all websites in search results before you visit them to help you make better choices about which sites you visit. Norton also provides website reports. Website reports provide threat information, visitor comments, eCommerce safety information and general information.

Parental controls are especially convenient. With Norton you can use your iPhone, iPad or Android phone to edit, monitor and manage your children's profiles. You can also manage their profiles via a web browser. This means if your teen is at home and has earned extra game time, you can give them more allotted time remotely. You can also set filters based on your child's age or by your own preferences. For example, you may decide to block instant messaging applications for your nine-year-old but allow chat for your 17-year-old.

This Norton product provides more comprehensive application control than most other suites. Files deemed trusted can be restricted from scheduled scans so the scans run more quickly and use fewer resources. It also has a startup manager that will allow you to set which applications are allowed to start automatically and which ones you want to delay.

Help & Support
Compare
9.9/10
Bitdefender Total Security
Kaspersky PURE Total Security
Norton 360
Trend Micro Titanium Maximum Security
G Data TotalSecurity
Webroot Secure Anywhere Complete
Panda Global Protection
McAfee Total Protection
Norman Security Suite Pro
ZoneAlarm Extreme Security
10
10
9.9
10
7.5
10
5
10
5
10

Norton is always available should you need assistance. We waited just three minutes for chat support and six minutes for telephone support. Norton reports 24 hours for an email response.

Indirect support includes access to full user guides, embedded help, FAQs, updates, a forum and a virtual assistant. Virtual assistants are increasingly replacing standard search tools in an attempt to put a friendly face on search results. We used the virtual assistant to try to find answers to our questions. When the assistant could not answer our question, it referred us to direct support. Direct support, via online chat, answered all of our questions.

Norton 360 Summary:
8.7/10

Norton 360 has proved that it has the ability to keep your PC and family safe. Remote parental controls and the ability to install the software on three PCs make it one of the best suites for families. The tools that come with this suite can also keep your identity safe and your files securely backed up online. Symantec has created an exceptionally complete, high-performance suite. If you purchase Norton 360, you will have one of the top two or three premium internet security suites available.

 
 
 

Norton 360 2014

Pros
Norton 360 comes with free online storage, mobile parental control tools and wins third-party awards.

Cons
With a product this good it seems contrived to identify a con. But as good as it is, one or two competitors exhibit statistically insignificant better performance.

The Verdict
: 8.7/10

Symantec's Norton security is one of the best-performing premium security software suites in the world.